Privacy Policy

Privacy Policy

Last Updated: 08 May 2026

This Privacy Policy describes how Swamy Money Changer Private Limited collects, uses, stores, and protects your personal information when you use our website and services.

 

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Address
  • Government-issued ID details (Aadhaar, Passport, PAN, etc.)

b) Transaction Information

  • Currency exchange details
  • Amount and currency type
  • Transaction history
  • Payment-related details

c) Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information for the following purposes:

  • To process currency exchange transactions
  • To verify identity (KYC compliance)
  • To comply with RBI and legal requirements
  • To provide customer support
  • To improve our website and services
  • To prevent fraud and unauthorized activity

By using our website or services, you confirm that you accept these Terms & Conditions in full.

3. KYC & Compliance

As a regulated money exchange service, we are required to collect and verify customer identity under:

  • RBI (Reserve Bank of India) guidelines
  • FEMA (Foreign Exchange Management Act)

Your documents are securely stored and used only for compliance purposes.

4. Data Protection & Security

We take strong security measures to protect your data:

  • Secure servers and encrypted storage
  • Restricted access to authorized staff only
  • Regular system monitoring and updates
  • Safe handling of sensitive documents

However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell or rent your personal data.

We may share information only with:

  • Regulatory authorities (RBI, government bodies)
  • Banks and payment partners (for transaction processing)
  • Legal authorities if required by law

6. Cookies Policy

Our website may use cookies to:

  • Improve user experience
  • Analyze website traffic
  • Remember user preferences

You can disable cookies in your browser settings if you prefer.

7. Data Retention

We retain your personal and transaction data only as long as required for:

  • Legal compliance
  • Regulatory requirements
  • Business operations

After that, data is securely deleted or anonymized.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of incorrect information
  • Request deletion (subject to legal requirements)
  • Withdraw consent where applicable

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us:

📧 Email: swamymoneychanger@gmail.com
📞 Phone: +91 +91 96298 79666
📍 Address: No. 1/52, Babu Rao Street, Near CMC Hospital, Opp. Hotel Solai, Vellore – 632 004, Tamil Nadu.

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