This Privacy Policy describes how Swamy Money Changer Private Limited collects, uses, stores, and protects your personal information when you use our website and services.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Full Name
Mobile Number
Email Address
Address
Government-issued ID details (Aadhaar, Passport, PAN, etc.)
b) Transaction Information
Currency exchange details
Amount and currency type
Transaction history
Payment-related details
c) Technical Information
IP address
Browser type
Device information
Cookies and usage data
2. How We Use Your Information
We use your information for the following purposes:
To process currency exchange transactions
To verify identity (KYC compliance)
To comply with RBI and legal requirements
To provide customer support
To improve our website and services
To prevent fraud and unauthorized activity
By using our website or services, you confirm that you accept these Terms & Conditions in full.
3. KYC & Compliance
As a regulated money exchange service, we are required to collect and verify customer identity under:
RBI (Reserve Bank of India) guidelines
FEMA (Foreign Exchange Management Act)
Your documents are securely stored and used only for compliance purposes.
4. Data Protection & Security
We take strong security measures to protect your data:
Secure servers and encrypted storage
Restricted access to authorized staff only
Regular system monitoring and updates
Safe handling of sensitive documents
However, no online system is 100% secure, and we cannot guarantee absolute security.
5. Sharing of Information
We do not sell or rent your personal data.
We may share information only with:
Regulatory authorities (RBI, government bodies)
Banks and payment partners (for transaction processing)
Legal authorities if required by law
6. Cookies Policy
Our website may use cookies to:
Improve user experience
Analyze website traffic
Remember user preferences
You can disable cookies in your browser settings if you prefer.
7. Data Retention
We retain your personal and transaction data only as long as required for:
Legal compliance
Regulatory requirements
Business operations
After that, data is securely deleted or anonymized.
8. Your Rights
You have the right to:
Access your personal data
Request correction of incorrect information
Request deletion (subject to legal requirements)
Withdraw consent where applicable
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
11. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us:
Email: swamymoneychanger@gmail.com Phone: +91 +91 96298 79666 Address: No. 1/52, Babu Rao Street, Near CMC Hospital, Opp. Hotel Solai, Vellore – 632 004, Tamil Nadu.