Terms & Conditions

Terms & Conditions

Last Updated: 08 May 2026

Welcome to our website and services. By accessing or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding with any transaction.

1. Introduction

This website is operated by Swamy Money Changer Private Limited,  an authorized foreign currency exchange service provider. We offer currency exchange services, rate updates, and related financial assistance.

By using our website or services, you confirm that you accept these Terms & Conditions in full.

2. Eligibility

  • You must be 18 years or older to use our services.
  • You must provide valid identification documents as required under RBI/FEMA guidelines.
  • You agree that all information provided by you is accurate and complete.

3. Services Offered

  • We provide the following services:

    • Foreign currency exchange (buy & sell)
    • Currency rate information
    • Travel money assistance
    • Related forex services

    All transactions are subject to availability and regulatory approvals.

4. Exchange Rates

  • Exchange rates are dynamic and may change without prior notice.
  • The final rate applicable will be the rate confirmed at the time of transaction.
  • Rates shown on the website are indicative and may vary at the branch.

5. KYC & Documentation

As per RBI guidelines, customers must provide:

  • Valid Passport / Aadhaar / PAN or other government ID
  • Travel proof (if required)
  • Any additional documents requested for compliance

We strictly follow KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.

6. Transaction Policy

  • All transactions are final once confirmed.
  • Any cancellation or modification is subject to approval.
  • We reserve the right to refuse any transaction if documentation is incomplete or suspicious activity is detected.

7. Service Charges

  • Charges (if applicable) will be clearly informed before completing the transaction.
  • Government taxes and service fees may apply as per law.

8. Liability

  • We are not responsible for losses arising due to currency rate fluctuations.
  • We are not liable for delays caused by bank processing or third-party services.
  • Customers are advised to verify all details before confirming transactions.

9. Privacy Policy

We respect your privacy. Any personal data collected will be used only for:

  • Transaction processing
  • Legal compliance
  • Customer support

We do not sell or share your personal data with unauthorized third parties.

10. Compliance with Law

All services comply with:

  • Foreign Exchange Management Act (FEMA) 1999
  • Reserve Bank of India (RBI) guidelines
  • Applicable Indian laws and regulations

11. Modification of Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services means you accept the updated terms.

12. Contact Information

For any queries or support:

📧 Email: swamymoneychanger@gmail.com
📞 Phone: +91 +91 96298 79666
📍 Address: No. 1/52, Babu Rao Street, Near CMC Hospital, Opp. Hotel Solai, Vellore – 632 004, Tamil Nadu.

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